Board Thread:LOC General Discussion/@comment-71.80.200.61-20141215114340

Has anyone else run into any issues with their names since the merge of Android and iOS?

I used to play the game on my iPhone, and then made a new account (around June/July) when I got a new Android phone. So, I had one account on iOS and one on Android. I had used the same name, but I hadn't gotten past the tutorial stage on the iOS, so I figured it would be okay to use the same name. And, the game let me use the same name.

After the merge, I logged in to find that they had changed my name for me. It wouldn't let me play the game, it just offers me compensation for changing my name, or it allows me to 'skip' the name change prompt. I have asked a few of my friends, who looked at my name on their profile, and it is now changed.

I messaged the support team, who told me that my name is registered, so there is nothing they can do to change it. What I don't understand is how can they not change it if it was an error on their part? I understand, it is only a username, but I am sentimental. My husband and I have been playing this game for a while, and we have names that are similar to eachother's. These names have meaning to us.

We really would like to continue playing this game, and we have a lot of time invested in this game, but we won't be playing at all, until this issue is resolved. 