User blog comment:Midangel/Why?/@comment-206.83.234.26-20121228084659

I lost 3 URs due to a glitch,

BUT I was super polite and patient with them and emailed them at most 3 times to only give them information and screen shots that were relevant to my case. I did not complain the slightest bit within my emails and thanked them after each responce I recieved. And within a few days (around 5) I had my cards back and some extra bound pp.

Remember that behind your screen sits another person! Be nice! Kindness goes a long way!