User blog comment:Midangel/Why?/@comment-5712820-20121228110642

The server always has a problem with how dumb they coded the structure (eg. fetching UI images upon every loading on every page? seriously only applibot or some crappy coders let this shit flies.), so I'm not surprise that they encounter all these problems, it's bound to happen. Every down times are the devs trying to hot fix whatever they hit on, and it's not ideal. They can't shut down the game for a longer period or else their customers will drop the game. They apologzing (sincerely? lol) is necessary PR.