Thread:Beboper/@comment-5780692-20121123181406/@comment-5428123-20121123222106

I'm sorry to say this, but we are not actually affiliated with the game makers in any direct or meaningful way. No one on this site is. We're basically a glorified fan site if you want to think of it that way.

All I can recommend is that you wait for a reply from them if you already contacted them about your problem through their email.